Frequently Asked Questions

Everything you need to know about our luxury-inspired fragrances.

What makes Oakcha fragrances different from traditional perfumes?

Oakcha fragrances are Extrait de Parfum, which means they have a higher oil concentration of 30-40%. This ensures a longer-lasting scent profile compared to standard Eau de Parfum.

Are your products vegan and cruelty-free?

Yes, we are committed to ethical beauty. All Oakcha fragrances are 100% vegan, cruelty-free, and formulated without parabens or phthalates.

How long does shipping take?

Orders are typically processed within 1-3 business days. Domestic shipping usually takes 3-7 business days, while international shipping times vary by destination.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How should I store my Oakcha perfume?

To maintain the integrity of the scent, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.